How to withdraw using Manual MoMo

This guide is designed to assist you on how to make a manual Mobile Money (MoMo) withdrawal on Yellow Card.

Mobile Money, or MoMo, is a digital financial service enabling users to send, receive, and store money via mobile phones. It offers a convenient alternative to traditional banking, allowing access to financial services without needing a bank account or physical visits to a bank.


Follow these steps to make a manual MoMo withdrawal on Yellow Card.

Step 1:

Navigate to your Yellow Card homepage and click on "Withdraw."


Step 2:

Choose "Manual mobile money."


Step 3:

A pop-up will notify you that manual MoMo withdrawals may take up to two business days to reflect in your mobile money account. Click on "I understand" to proceed.


Step 4:

Enter the desired withdrawal amount and click on "Next."


Step 5:

Provide your mobile money number, select your mobile money provider, and click on "Next."

Note: Ensure you use the same phone number verified on your Yellow Card account.

Step 6:

Review your transaction details and click on “Confirm.”


Step 7:

Input your Yellow Card PIN when prompted, and click "Confirm" to proceed with your withdrawal request.


Step 8:

Your withdrawal request has been received. We will notify you once the withdrawal is processed.


For assistance with any issues during the withdrawal process, contact [email protected]

Yours Financially,

Yellow Card ❤️

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