How do I change and reset my PIN?

Your PIN is a four-digit code used to authorize external transactions from your Yellow Card account and to access your account. These transactions may include sending cryptocurrency to other wallets or withdrawing from your account. The PIN is a crucial security measure, providing an additional layer of protection to ensure that no unauthorized individuals can access and withdraw funds from your account.

You can update your 4 digit PIN in the following scenario:

Suspected Unauthorized Access: If you suspect someone else might know your transaction PIN, it's crucial to change it immediately.

If you have forgotten your PIN, Contact our support team for a guide on how to reset your pin.

Follow these simple steps to reset your PIN in the App:

Step 1

Log in to your Yellow Card account

Step 2

Select the profile tab on the homepage

Step 3

Select "Security"

Step 4

Then choose "PIN."

Step 5

Enter your current PIN and new PIN, and confirm the new PIN.

Step 6

You can now use your new transaction PIN.

Follow these steps to reset your PIN if you have forgotten It.

Step 1

When you are about to enter your PIN to log in, Click on "Forgot your PIN."

Step 2

A PIN reset code will be sent to your Yellow Card registered email.

Step 3

Enter your 6-digit code and click on "Next."

Step 4

Then, enter your new PIN, confirm your New PIN, and select Confirm.

Step 5

Your PIN has been reset successfully.

Financially yours, Yellow Card.