FAQ - B2B Payment API

Yellow Card Payment API is a service that enables businesses to offer local fiat pay-in (on-ramp) and pay-out (off-ramp) services to their customers. This service allows you to seamlessly integrate different payment methods across the 20 countries supported by Yellow Card, simplifying your payment processes and expanding your reach across multiple countries.

Frequently Asked Questions

How do I get started with the Yellow Card Payment API?

To get started, visit Yellow Card API to book a demo. Our team will then contact you to set up an introductory call. You will receive sandbox API keys to start investigating and integrating.

How does Yellow Card Payment API simplify payment processes?

Yellow Card Payment API allows you to seamlessly integrate different payment methods across the 20 countries supported by Yellow Card, simplifying your payment processes and expanding your reach.

What payment methods are supported by Yellow Card Payment API?

Our Payment API enables businesses to collect and disburse local fiat currency through mobile money, bank transfers, and instant deposit and withdrawal.

What does Yellow Card handle in terms of treasury management?

Yellow Card handles treasury management and conversion of local fiat to and from stablecoins such as USDT and USDC.

How does the automated conversion to stablecoins benefit my business?

The automated conversion to stablecoins safeguards your business from the volatility of African currencies, providing a more stable financial environment.

Can I use Yellow Card Payment API in multiple countries?

Yes, you can use Yellow Card Payment API in the 20 countries supported by Yellow Card, expanding your reach and simplifying cross-border transactions.

How can I integrate Yellow Card Payment API into my business?

Integration is seamless and can be done through API documentation and support resources, ensuring a smooth setup process.

Are there any sign-up fees for using the B2B payment API?

No, there is no initial sign-up fee for using the payment API.

How secure is the B2B Payment API?

Our B2B payment API uses the latest encryption and authentication protocols to protect data security and privacy.

When are customers' transactions settled?

We settle all transactions immediately once they have been successfully completed.

How are settlement balances paid out?

Partners are settled in either USD/USDT or USDC.

When can I expect my balance to be paid out?

You can choose when you would like to be paid out of your account balance by visiting the balance view in your business dashboard and clicking on the settlement button.

Why do you require KYC metadata with every transaction?

The KYC metadata of the sender is required for every transaction to comply with regulatory parties and ensure proof that senders have successfully passed KYC verification requirements.

What kind of support do you offer for the B2B API?

Technical support is offered as part of the SLA with all partners.

How long does it take for deposit and withdrawal payments to be completed?

This depends on the relevant payment method and country selected. Mobile money and bank deposits and withdrawals are instant, while manual bank transfers depend on the country's relevant bank clearance time.

What fees are charged and when are they charged?

We charge our partners a very low transactional fee for completed payments. This fee is automatically debited from their account balance once the customer transaction has been completed.

How do I monitor and track the performance of the B2B API?

Detailed performance metrics and analytics for the B2B API can be accessed through the B2B portal to monitor and optimise application and API request performance.

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