How can I close my account?

If you are experiencing problems with your account, we encourage you to contact support so we can fix it. If you decide to close your account, please send us an email at [email protected] and we will assist you.

1. Does Yellow Card retain my email address after I close my account?

Yellow Card will retain some of your personal information for a minimum of five years or as is necessary to comply with our legal obligations.

This is to prevent fraud or to resolve disputes, as outlined in the Yellow Card Privacy Policy.

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