I see the error "user pool not configured with a role or Lambda.." What should I do?

The error message “This user pool is not configured with a role or Lambda trigger to send SMS messages” simply means that in your attempt to a new password, our system has encountered some challenges.

Here’s how to fix this

Please reach out to us via [email protected]. Our team will look into it and provide you with a solution within 24 hours.

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