I see the error "Withdraw Failed: Withdrawal error" What should I do?

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The error message “Withdraw Failed: Withdrawal error” simply means that in your attempt to confirm a withdrawal, our system encountered some challenges.

Here’s how to fix this

  1. This may have been caused by one of our third-party providers.
  2. You may attempt again in a couple of hours, after which we’re sure you will be successful.

If the problem still persists, please reach out to us via [email protected]. Our team will look into it and provide you with a solution within 24 hours. 

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