How do I keep my Yellow Card account secure?

Note: Never share your password with ANYONE. We will never ask you for your password; anyone asking for your Yellow Card password is a scammer.

To ensure your funds stay safe while using Yellow Card we enable up-to-date security on all our systems. This way, when your money or cryptocurrency is in your Yellow Card account, it is protected.

There are, however, steps that you can take to ensure that no one gains access to your account from your end.


Your password provides the first security for your account. The best way to keep your Yellow Card account secure is to ensure your password is known only to you and not easy for others to guess.

To help you achieve this we suggest that you use a mixture of characters - at least one lower case letter, upper case letter, symbol and number - and that it is at least 8 characters in length.

Two-Factor Authentication

Two-Factor Authentication (2FA) provides an additional layer of security for your account by requiring you to enter a one time password (OTP) alongside your password every time you try to log in to your Yellow Card account. We will NEVER ask you to share your OTP with us before assisting with any issue you may have.

Verify your identity

By verifying your identity on Yellow Card, we will be able to swiftly follow up with any inconsistent activity related to your account and resolve quickly.

Still need help? Contact Us Contact Us